SALISBURY, N.C. (WBTV) – A North Carolina grocery store was experiencing issues on Tuesday including not being able to access the store’s website or mobile app following a cybersecurity issue.
On Tuesday, Oct. 13, officials with Food Lion said they were experiencing a network issue effecting their website and mobile app. Officials said any orders placed through the website or mobile app during the outage will be refunded.
Officials with said customers can still place orders through Instacart, DoorDash and Uber Eats.
All Food Lion stores remain open during normal business hours.
Ahold Delhaize, the store’s parent company, said they were experiencing a security issue within its network. Officials said they took some systems offline.
“Food Lion is experiencing a network issue, and we’re working diligently to resolve it as quickly as possible. Our teams are taking steps to assess and mitigate the issue, which includes proactively taking some systems offline. All Food Lion stores remain open during normal business hours, and customers can still gain access to additional coupons and offers through in-store kiosks.
“Our website and Food Lion app are currently unavailable, and we are working as quickly as possible to restore these systems. In the interim, customers may place orders through Instacart, DoorDash and Uber Eats. Any previous orders placed for fulfillment during this downtime through FoodLion.com or the Food Lion app will be refunded. We apologize for the inconvenience and appreciate your patience.”
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